ICT & AV Support

I’ve spent over 3 years working in the fast-paced world of ICT and AV support, making sure technology runs smoothly where it matters most in hospitals. From setting up and maintaining audiovisual systems for clinical teaching, to troubleshooting IT issues that could delay patient care, I’ve been the go-to person for keeping things working behind the scenes. My role isn’t just about fixing tech, it’s about creating calm in high-pressure situations, helping staff stay focused on their jobs without worrying about the tools they rely on. Every call, cable, and system I handle directly supports better outcomes for patients and teams alike.

I work as a Senior ICT & AV Technician at UHCW, supporting clinical and admin teams across multiple departments

I handle everything from:

• Setting up and maintaining AV systems for clinical teaching
• Troubleshooting IT issues that could delay patient care
• Ensuring smooth operation of ICT systems in a hospital environment
• Providing training and support to staff on new technologies

I solve problems fast, document clearly, and make sure users feel supported, not overwhelmed

What I enjoy most? Making tech less frustrating and more useful for the people using it every day

My hands-on experience with systems and people shapes how I build, I know what works in real life, not just on paper.